Terms & Conditions
Terms and Conditions for E-commerce Food Packet Market
1. Introduction
Welcome to [Your Business Name] (the “Platform”). These Terms and Conditions (“Terms”) govern your use of our services for purchasing packaged food items. By accessing or using our Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree, please refrain from using the Platform.
2. Eligibility
- Users must be at least 18 years old to create an account and make purchases.
- By placing an order, you confirm that all the information provided is accurate, complete, and up-to-date.
3. Product Information
- Product descriptions, including ingredients, allergens, and nutritional values, are provided by the manufacturers. While we strive to ensure accuracy, discrepancies may exist.
- The Platform disclaims any liability for inaccurate or incomplete product information supplied by third parties.
4. Pricing and Payment
- Prices listed on the Platform are inclusive of applicable taxes unless stated otherwise.
- Payment methods include [Payment Methods List]. Payments are processed through secure third-party gateways; the Platform does not store your payment details.
- In case of pricing errors, the Platform reserves the right to cancel orders and notify you promptly.
5. Shipping and Delivery
- Delivery times provided are estimates and subject to factors beyond our control, such as weather or logistical delays.
- The Platform is not liable for delays caused by third-party logistics providers. Tracking information will be provided when available.
- If delivery attempts fail due to incorrect address details provided by the user, additional delivery charges may apply.
6. Returns and Refunds
- Perishable goods, including food packets, are non-returnable unless damaged, defective, or delivered in error.
- Claims for damaged or defective items must be submitted within [Time Period, e.g., 24–48 hours] of receiving the product. Evidence such as photos may be required to process the claim.
- Refunds, if applicable, will be issued to the original payment method within [Processing Time, e.g., 7–10 business days].
7. User Obligations
- Users are responsible for providing accurate delivery information and maintaining proper storage conditions for delivered items.
- The Platform is not liable for adverse outcomes due to improper handling or storage post-delivery.
8. Limitation of Liability
- The Platform, its owners, employees, and affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or products.
- It is the buyer’s responsibility to carefully review product details and ingredient lists, particularly for potential allergens or dietary restrictions.